Your shop is unique; therefore each Justscan Epos installation
is unique.
To kick off the implementation of your Justscan POS Installation,
we complete our comprehensive Pre-Installation Document
Pack in consultation with you, the customer. Departments,
Sub-departments, pricing rules, labelling, security requirements
and so on are all identified and discussed, and your
chosen configuration options recorded.
On
the technical side, after a comprehensive site survey,
communication lines, networking, power requirements
etc, are all evaluated and only then can the implementation
begin.
To assist with ease of implementation,
Justscan offer a full range of Epos specialist services including:-
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Equipment Configuration
Each piece of POS equipment used in your installation is fully
configured and ready to be used by your staff.
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Epos Software Installation
We ensure that the day your shop opens, your system will
run smoothly. The installation will take place in good
time, ensuring no last minute hitches.
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Shop Setup
We can further assist you by entering your stock items
onto your POS system for you. Our staff will be on-site when
your stock is in place. We will enter each item into its
correct department, ensure that selling prices are correct
and print your item and shelf edge labels. --------------------------------------------------------------------
Item setup
if you prefer to enter your own stock items, Justscan
can facilitate you with handheld units and shop setup
software. This will allow you to become more familiar
with your stock and its location, and also enables you
to setup items in your own time.
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Stocktaking
Justscan also provide the unique service of hiring out
handheld units with stocktaking software. Stocktaking
is time consuming. You and your staff can easily stock take
your shop in a fraction of the time it normally takes.
All the paperwork and calculations are done for you-just
print the reports.
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Training
The Justscan trainers are fully sensitive to the security
issues your business might encounter. Before training
commences, the trainer will discuss and agree with you
staff access to information and various functions and
deliver the training accordingly.
We will train your staff in groups of 2-3 persons, or
on a one to one basis if you request. We have dedicated
training facility at head office, but can also provide
on-site training. A Justscan trainer is always on-site
on opening day to deal with teething problems or additional
training.
The Justscan Epos support team will help you to introduce
your new POS solution with maximum efficiency so your business
is able to enjoy the benefits from day one. Each Justscan
POS solution comes complete with remote access maintenance
software allowing our support team to efficiently access
your Epos system to investigate any issues you might experience.
Telephone and dial-in support is available between the
hours of 9.00am and 5.00pm Monday to Friday (excluding
Bank Holidays). Out of hours support is also provided
7 days a week for emergency calls. Nationwide equipment
cover is also available, ensuring that your solution is
up and running in the minimum time possible.
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